Quality. Compassion. Trust.
More than words, our commitment to you.
At Next Step Healthcare, we are driven to provide each of our patients with an experience that exceeds their expectations. Whether you are a short term patient with rehabilitation needs after a hospital stay or a long term patient with chronic and complex care needs, our skilled nursing facilities are designed to offer personalized healthcare.
It starts with quality of care. Our leadership team employs industry best practices in developing training, policies and oversight to assure that every member of our staff --- from clinicians and therapists to housekeeping and dietary -- are focused on quality care delivery. We know that patient needs are more complex and diverse than ever before. We are committed to working with our patients and their families to develop a care plan that meets those needs.
Recognizing that our patients frequently come to our skilled nursing facilities at vulnerable moments, we foster an environment of compassion. From thoughtful conversations about rehabilitation plans and maximizing quality of life to making sure a favorite fruit is available at mealtimes and helping arrange family visits, we empower our team to go the extra mile on behalf of our patients.
Healthcare is complex; you and your family may have many questions about our care team, facilities, and our approach. We create trusting relationships that allow for an open dialogue and rapid resolution of concerns.
Who We Are
Experienced healthcare leadership with a focus on senior care
Damian N. Dell'Anno
Chief Executive Officer
Damian Dell’Anno co-founded Next Step Healthcare in 2007. Prior to Next Step, he served as Chief Executive Officer and President of Genoa Healthcare, Chief Operating Officer of Formation Capital, and CEO, President and Chairman of Harborside Healthcare. Mr. Dell’Anno joined Harborside in 1989, was promoted to Chief Operating Officer in 1994, President in 2000, and was named CEO and Chairman in 2005.
Prior to that, he held several other positions in the health care services sector. Mr. Dell’Anno is a past member of the Board of Directors of the Alliance for Quality Nursing Home Care, Inc., and the Massachusetts, Connecticut and Ohio State Nursing Home Associations. Mr. Dell’Anno holds a B.S.B.A. degree in accounting from Suffolk University.
Mr. Dell’Anno previously served on the Board of Directors of Palomar Medical Technologies, Inc. (NASDAQ: PMTI) and was Chairman of the Board of Directors of Millennium Pharmacy Systems, Inc.
William H. Stephan
Chief Financial Officer
Prior to co-founding Next Step Healthcare in 2007, William Stephan had been Chief Financial Officer of Harborside Healthcare since 1994. Prior to joining Harborside, he was a senior manager in the healthcare practice of Coopers and Lybrand. Mr. Stephan’s clients at Coopers encompassed the full spectrum of the healthcare industry, from long-term care facilities and continuing care retirement centers to physician practices and acute-care hospitals. Mr. Stephan, who holds an AB degree from Hamilton College and an MBA from Cornell University, is a certified public accountant.
What We Do
Creating great teams, building strong communities.
Team buildingIt all starts with the staff
We focus on recruiting and retaining talented leadership for all of our skilled nursing facilities and supporting them in delivering high quality care. From there, we identify, train and cultivate staff that share our values: a focus on quality healthcare delivered in a compassionate, welcoming environment.
Investing in the futureComfortable, updated facilities
Though the care experience is paramount, we know our skilled nursing facilities are also home -- for a day, a week or a year. We create thoughtful infrastructure investment plans that allow us to maintain modern, clean and inviting facilities.
Operational excellenceGetting it right, every day
From the care plans and communication among the clinical team of phsicians, nurses, therapists and aides to dining experience and the cleanliness of the facility, Next Step is focused on operational excellence. Relying on established best practices and a culture of constant improvement, our skilled nursing facilities strive to be the best in every aspect of operations.